Follow Us

Flooring consultation

Flooring Dispute? Bring in an Expert.

When communication fails and a dispute escalates toward legal action, having the support of a qualified expert witness can be critical. In flooring-related matters, Shane Moore offers specialist knowledge grounded in decades of industry experience.

Get in Touch

Construction and refurbishment projects don't always go as intended.

Misunderstandings, substandard workmanship, or a breakdown of trust between parties can quickly turn into costly disputes.

Finding a clear, lawful, and cost-effective path forward is essential. That's where we come in. Our expert witness and inspection services are designed to support both legal and informal dispute resolution processes. Once formally instructed—whether as a single expert, party-appointed expert, or joint expert—we begin with a detailed case review followed by a site visit. We then carry out a thorough inspection, using investigative methods tailored to the specifics of your case. Our goal is to deliver accurate, objective reporting to help you reach a fair and informed resolution.

Professional flooring inspection

Consultancy Services

Comprehensive support for flooring disputes

Site Inspections

Thorough on-site assessment of flooring issues, identifying causes and documenting problems with detailed photography and measurements.

Written Reports

Comprehensive, detailed reports that clearly explain technical issues in plain language, providing evidence and expert opinion on the causes of flooring failures.

Mediation

Facilitation of discussions between homeowners, installers, and manufacturers to reach amicable solutions, backed by technical expertise.

Court Representation

Expert witness testimony and representation if disputes proceed to legal proceedings, providing clear, factual evidence based on industry standards.

Who We Help

Comprehensive support for all parties involved in flooring disputes

Homeowners

If you're unhappy with your new flooring installation or experiencing issues like lifting, bubbling, or premature wear, I can help identify whether the problems are due to installation errors, material defects, or other factors. My independent assessment gives you clarity and leverage when seeking resolution.

Installers

For professional installers facing client complaints, I provide expert verification of your work. If you've followed proper procedures and industry standards, my report can confirm this and protect your reputation. If issues exist, I can advise on appropriate remedial actions.

Manufacturers

When product complaints arise, it's crucial to determine whether issues stem from manufacturing defects or installation errors. My assessments help clarify liability and provide factual information for warranty claims, protecting both your products and customer relationships.

"As people know getting any tradesmen in can sometimes be a nervey process, as you never know what you're going to get, but Shane exceeded all of my expectations, and I can not rate him any higher. I recommend Shane and his team to anyone who is looking for flooring that needs done to a high standard. Thank you so much, Shane."
Aaron Elder

Whitstable

Ready to Resolve Your Flooring Issue?

Book your free consultation today

Don't let flooring problems escalate. Get expert assessment and support today.

Why choose SM Flooring